3 Yr. Limited Warranty Activation*
*Some Exclusions and Terms Apply
Warranty
activation form must be returned
within (10) days from date of
delivery.
NO EXCEPTIONS.
We reserve the right to refund the full purchase price, less 25%
re-stocking fee for all items returned.
All returns
for warranty/exchange and/or claims after 30 days Buyer Pays Return Shipping.
Proof
of Purchase/Warranty Activation is required for all returns.
WE REQUIRE
PRIOR AUTHORIZATION BY OUR WARRANTY
DEPT. BEFORE A CUSTOMER RETURNS MERCHANDISE FOR WARRANTY OR ANY
OTHER REASON.
3
Year Warranty Covers Parts Only.
Transmission
will be repaired or replaced at the discretion of Transmission Depot.
ALL SHIPPING FEES ARE NON-REFUNDABLE
Returns after 30 Days:
These items are considered custom order items and are non-cancellable, non-returnable and non-refundable.
All transmissions returned for warranty will be repaired / replaced at our
discretion.
Our
facility will inspect unit for cause of failure and provide a report to
customer in a reasonable and timely manner. (Usually within 5 business days).
The customer
is responsible for all shipping charges.
NO EXCEPTIONS.
A Copy of
Installation Receipt from A Certified Automotive Repair Facility within 30 Days
of Receipt.
The Remanufacturer product
warranty will only be honored within the continental United States.
Remanufacturer reserves the right to charge back the cost of the unit,
shipping, or labor charges should it be determined that the failure was caused
by improper installation, abuse, misuse, lack of maintenance, neglect,
accident(s), vandalism or any other condition not covered by this warranty.
3 Year/Unlimited Mileage Warranty For all cars & light duty
trucks
•
Warranty is for 3
Years/unlimited miles.
•
Warranty Activation must be filed in office within 10 days.
•
Warranty is for the original
purchaser and is nontransferable.
•
Warranty is not extended due to warranty
work and/or goodwill repairs
performed on the
transmission.
•
Repairs or replacement will be made at the Transmission Depot factory within
a reasonable time after notice and upon receipt of the goods deemed to be
defective.
•
Warranty is void if any person or entity other
than Transmission Depot
opens or tampers
with the unit.
•
Warranty is void if transmission is exposed to water or water is found to
have been inside.
INTALLATION: Should there be a determination of installation error, photos will be taken, damage will be
documented, and repair charges will apply. Bench Fee is $250.00 + Plus!
•
Transmission must be serviced within
12 mos. of purchase and must be serviced once a year. Documentation required, or warranty will be
void.
•
New converter must be purchased
and installed with all transmissions. Dated documentation required.
(Unless Provided by Us) If Failure Is Caused By Customer Provided
Converter, Unit will be repaired at Discounted Rate. MUST RETURN CONVERTER WITH
UNIT.
•
Transmission Must Be Installed By ASE Certified Automotive Shop within
30 Days of Delivery. Proof Of Install Must Be Provided. If No Install Receipt
Provided, Warranty will be 1yr Defect Only.
UNDER NO CIRCUMSTANCES CAN A REFUND
OR CREDIT CARD CHARGEBACK BE ISSUED WITHOUR
RETURN OF PRODUCT.
IT IS REQUIRED THAT YOU SIGN OUR WARRANTY
AGREEMENT TO VALIDATE
YOUR WARRANTY COVERAGE
WHEN MERCHANDISE IS RECEIVED AND RETURN TO:
6802 JASMINE BLVD PORT RICHEY FL 34668
RETURN POLICY 3 Year WARRANTY / EXCHANGE OR REPAIR PARTS ONLY
Warranty on items are as follows:
3 Year/Unlimited Mileage
Warranty on Transmissions in Cars and Light Duty Trucks
*90 Day Defect
Warranty on Stage 3 and Higher Builds
or Custom Transmissions
(This does NOT cover broken hard parts from Launches or Excessive
HP)
If there is ANY issue with transmission, you must call Transmission Depot Inc. immediately 727-868-9462.
This warranty does not include any materials, components, labor, or parts of the vehicle other than transmission and components purchased. Warranty is valid if failure of a transmission
should occur during the specified
warranty period, and it is determined
the failure is due to the defect in
workmanship or parts installed. Warranty is Parts Only.
This warranty does not cover:
Labor
Improper installation
Contamination Failure Due to
Lines/Cooler Not Flushed Properly
Abnormal wear from contaminates.
Vehicle used for towing purposes
unless a proper transmission cooler
has been installed.
Fluid starvation for any reason.
Damage caused by abuse/misuse, neglect,
or accident.
(If you call in with an issue,
it is your responsibility to work
with us to resolve issues within 7-10 days.) If an issue is reported and you continue to drive vehicle, this is
considered abuse and neglect.
Diagnostic time, fluids, filters,
or shop materials.
Loss of transportation or vehicle rentals.
Any towing charges.
Loss of income
or revenue.
Loss of time.
Warranty activation form must be on file.
All warranty claims must be called
in to us (Transmission Depot Inc.) first to
expedite the fastest way to solve any claims. All transmission
units carry a 3 Year/unlimited mile warranty on parts only.
TRANSMISSION DEPOT
IS NOT RESPONSIBLE OR LIABLE
FOR ANY TAXES / DUTIES
/ SHIPPING FEES ASSOCIATTED
WITH INTERNATIONAL SHIPMENTS.
3 Year. Warranty Excludes International Customers. For International Customers, Please
Contact [email protected]
.
All transmissions returned
for warranty will be repaired
or replaced at the discretion of Transmission Depot
after being inspected for failure.
We do not pay labor costs
for installation or removal of transmission.
Warranty
activation form must be on file/ filed
within the required time frame or warranty claims will not be honored.
NO EXCEPTIONS!!
Automatic Transmissions installed in Medium/Heavy Duty Trucks (Vehicles11,000 G.V.W. or greater)
18 months or
100,000 miles
Transmission Depot “A
Twisted Torque Company” issues this non-transferable Limited Warranty to the
original purchaser/owner of the vehicle in which the engine, transmission or
component is installed. Transmission Depot “A Twisted Torque Company” warrants
the remanufactured transmission which was purchased and is described in this
warranty to be free from defects in materials or workmanship if properly
installed and maintained during the specified warranty period. If the
remanufactured transmission fails due to a defect in materials or workmanship
during the specified warranty period, the Transmission Depot “A Twisted Torque
Company” will repair, replace or refund, at the discretion of Transmission
Depot “A Twisted Torque Company” the transmission in question.
Warranty
registration is necessary to obtain warranty coverage on Transmission Depot “A
Twisted Torque Company” Products within 30 days of installation. When register
your product you must save your proof of purchase receipt.
This warranty does NOT cover: Towing charges, diagnostic
time without prior approval, fluids (unless purchased from Transmission Depot
“A Twisted Torque Company” on the original invoice), vehicle rental,
transportation charges, loss of time, loss of income, loss of use of the
vehicle, storage fees, or consequential, special, punitive, or incidental
damages. In no event shall Transmission Depot “A Twisted Torque Company” be
liable for any amount of money beyond the Transmission Depot “A Twisted Torque
Company” sale price of the transmission to the Purchaser plus the appropriate
labor allowance as specified in section 1 above.